Password Reset with True Security
Passwords can be troublesome, irritating and time consuming for users. Passwords can easily be forgotten or can result in the user finding their accounts locked. Resetting these passwords is often seen as a hassle and is time consuming, especially when asked security questions such as ‘mother’s maiden name’ and a ‘date of birth’!
With SecureIdentity MFA, your end user can resolve this issue with a self-service mechanism. SecurPassword, a core feature of SecureIdentity MFA allows the users to strongly authenticate and reset their own Windows password whilst complying with password settings. Reduce your helpdesk calls and associated costs and increase your business productivity. With our solution, your users can resolve their password issues quickly, easily and securely.
With no software to deploy to the end user. SMS allows a rapid deployment to your user base. Any mobile device or phone that can receive an SMS message is supported. This approach expands the range of users to include not only internal staff but also third-parties and even consumers. Your entire business or emergency network can be deployed rapidly.
Reduced Helpdesk Costs
Organisations are experiencing a 16 week return on investment, with some experiencing 100% reduction in helpdesk requests to reset user passwords.