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End-of-Support (EOS) Notice

SecurEnvoy SecurAccess v5.x.xxx, v6.x.xxx, v7.x.xxx, v8.x.xxx 

SecurEnvoy is continually evolving our products and service offerings to ensure we live up to the security standards you have come to expect from us. To achieve these standards, our team is not able to continuously support older, outdated versions of our software products from time to time. In order to continue future enhancements, today we are announcing the end-of-support dates for SecurAccess versions prior to version 9.x.xxx.

You can download the full notice here which includes information on the dates, migration opportunities and support.

This policy outlines how we handle support for software products that we have discontinued and if you have questions or would like more information, email us at support@securenvoy.com or call your regional SecurEnvoy office.

Developer Guides

Developer Guides are available to ensure implementation, use and management of our technologies is as convenient as possible.

Documents and Resources

We offer a variety of guides as well as release notes and version information to keep our clients up to date and aware of all changes, updates and features.

Find out more information on the Technical Specifications.

Downloads

App Downloads

Our solutions are available on a wide variety of application platforms.

PC / Mac Soft Token Downloads

Our solutions are available on a variety of operating systems.

SecurEnvoy Cloud

SecurEnvoy Cloud Connector Agent Software

Product Software Download

To request access to our product software, please click the links below;

SecurEnvoy version 9.4

Important Notice

Version 9.4 is now available for download, now including support for TOTP Hardware Tokens and including multiple fixes. A full list of changes are available in the following Release Notes.

Prerequisites

Supported OS –  Windows Server 2012 R2, Windows Server 2016, Windows Server 2019 or Windows Server 2022. IIS must be Installed with the default website.

SMS Gateway – This trial license allows for a number of free SMS messages via AQL and CM. To use this, the security server requires a connection to the internet via https (non-authenticating proxies are supported).

Service Account – For direct LDAP user integration, an admin account with read all and write access to the TelexNumber attributes in Active Directory or other supported LDAP server (for Active Directory, any account in the domain admin group or a user account with write access to primaryTelexNumber and TelexNumber see Server Installation Guide section 6.2 for more information. Alternatively if no external LDAP integration is required select LDAP type “SecurEnvoy managed Users”.

SMS Gateway

Back in the early days of authentication, organisations were reliant on hardware tokens to generate a secure passcode. But that solution was clumsy and prone to unforeseen expenses – with tokens frequently lost, broken or expiring.

Modern tokenless systems use mobile devices to make roll-out and management much easier. Here at SecurEnvoy, we brought the first-ever tokenless two-factor authentication market.

Learn more about working with us

Support

Support

Technical Support

SecurEnvoy operates through a number of highly trained channel partners that bring the added benefit of technical expertise in our products and the third party products integrations. Your first point of call should always be with your reseller. If you need any additional assistance, contact us at support@securenvoy.com.

Contact Our Partners

Cyber Security Solutions

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